Twitter: A Few Do’s and Don’ts

It’s hard to believe that Twitter was started in 2006! It has become a part of life for many of us. Whether you are a veteran tweeter or you are just getting started, here are a few Do’s and Don’ts to keep in mind. DO: Create a handle that uses your name. Help people find…

Linked In: A Few Do’s and Don’ts

It is clear that Linked In is an important component to any marketing strategy. There are certainly veteran users of Linked In, but new users are coming in every day. Whether you are new to the tool or not, it never hurts to review a few DO’s and DON’Ts for smart posting. Here are just…

Deliver Service in More than 140 Characters

In our electronically driven world, it is easy to lose sight of the strength of superb customer service. We talk in sound bites. Tweet in under 140 characters. ¬†Text in code. But what is this doing to our relationship skills? Are we short-changing ourselves by not practicing the basics of relationship building in our every…