Pause to Think
-
Posted by
I recently volunteered my time to help publicize the service projects that the Boy Scouts of America are undertaking in my town. I knew this was a good thing to do, but I found that it took me a few days to hit send on that email committing myself. This hesitation made me wonder… Should…
People Buy People
-
Posted by
When discussing business development strategy with my clients, I find it interesting that the ultimate topic usually comes down to the simple fact: People Buy People. They want to work with someone they like and trust. Perhaps even more important– they want to work with someone who makes them look good to others. They want…
Service Defines Client Experience
-
Posted by
Providing personalized service to clients will enhance their overall experience with you and your business. A positive experience may include simple gestures such as asking for their opinions, providing value added services, or following up on conversations without being prompted. These seemingly small offerings build loyalty into your customer relationships. I have seen it time…