Why Are You In This Business?

I recently came across an interesting question that every business person should ask their clients:  Why are you in this business? Seems so simple, doesn’t it?  So, why should you ask it of your clients?  In a nutshell, because it begins an important process for both the client and you, as their business resource.  Here…

Refresh Your Commitment to Client Service

Strong customer service is one of the most important foundations of a successful business. Whether providing a product or service, clients need to have a compelling reason to continue working with you.  With summer in full swing, it is a good time to think about laying solid groundwork for next year before the busy fall…

Work That Room

According to the Stanford Shyness Clinic, 93 % of American adults dread walking into a room full of people, especially strangers. That is a very high statistic, particularly for people who want to develop business through making connections.  It takes a concerted effort to jump the fears and put yourself out there.  However, just like…