Deliver Service in More than 140 Characters

In our electronically driven world, it is easy to lose sight of the strength of superb customer service. We talk in sound bites. Tweet in under 140 characters. ¬†Text in code. But what is this doing to our relationship skills? Are we short-changing ourselves by not practicing the basics of relationship building in our every…

Building Successful Teams

Pulling together talented individuals with diverse outlooks can have a powerful impact on the bottom line. It sounds so simple– surround yourself with the best and let them do their jobs. But in reality, building a successful team can be a very difficult task. Following are a few tips for helping teams to work cohesively…