Trust is the Key to Business Success that Brings Personal Gratification

Arguably, there are hundreds of pathways to business success. However, how do you obtain professional success that also brings you personal gratification? The foundation sits upon one crucial piece:  trust. Trust is the characteristic upon which respect and loyalty are based. Without trust, there is negative tension which eats away at the ability of people to unite. Trust in the business development…

Cross Servicing: Does Your Team Have the Criteria to Be Successful?

Cross servicing (a.k.a.: cross selling) is a crucial piece of successful law firm business development programs. In my conversations with attorneys, I often find that there is a universal struggle with how to start the cross servicing process. When evaluating your firm for successful cross servicing initiatives, it is important to make sure your team has the…