Structure Your Business Development Time

School is back in session and people are back to work full speed ahead.  You may find yourself suddenly busy with daily matters that push your good intentions to market yourself aside.  Yes, being busy now is great, but are you preparing yourself to have a full client load in January?  When I ask clients…

Refresh Your Commitment to Client Service

Strong customer service is one of the most important foundations of a successful business. Whether providing a product or service, clients need to have a compelling reason to continue working with you.  With summer in full swing, it is a good time to think about laying solid groundwork for next year before the busy fall…

Slower, but Not Slow…

I’m sure it varies somewhat depending on industry, but it seems that the proverbial ‘summer business slump’ isn’t as prevalent as it used to be. Clients and colleagues tell me a similar story:  ‘business is slower, but not slow’.  Given the economic downturn of recent years, this is good news for business.  My next question…