Believe me…I am a believer in using social media, blogs & websites and other technology tools to market a business. However, I have to emphasize that these tools are meant to support your relationships. Despite the growing popularity of digital tools, face-to-face interactions are extremely valuable and essential to building long-term, loyal business relationships. A…
I recently came across an interesting question that every business person should ask their clients: Why are you in this business? Seems so simple, doesn’t it? So, why should you ask it of your clients? In a nutshell, because it begins an important process for both the client and you, as their business resource. Here…
This morning I had an experience which made me stop and think about how important taking action is. I had just completed a phone call with a client when I heard a loud thud against my window. A small bird had flown full-force into the window and knocked the life clear out of himself. My…