Face-to-Face Marketing

Believe me…I am a believer in using social media, blogs & websites and other technology tools to market a business.  However, I have to emphasize that these tools are meant to support your relationships. Despite the growing popularity of digital tools, face-to-face interactions are extremely valuable and essential to building long-term, loyal business relationships. A…

Why Are You In This Business?

I recently came across an interesting question that every business person should ask their clients:  Why are you in this business? Seems so simple, doesn’t it?  So, why should you ask it of your clients?  In a nutshell, because it begins an important process for both the client and you, as their business resource.  Here…

Act Today

This morning I had an experience which made me stop and think about how important taking action is.  I had just completed a phone call with a client when I heard a loud thud against my window.  A small bird had flown full-force into the window and knocked the life clear out of himself.  My…