Winning Tips for Referral Business
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All businesses rely upon referrals to some degree. Regardless of your industry, it is incredibly important to live up to the compliment when someone refers business your way. Don’t let that person down… perform at your best and you will find that they will refer more business to you in the future. Here are a…
Defining Good Service
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I had an experience yesterday that got me thinking about service and point of view. Let me walk you through my experience… yesterday was a glorious fall day in New England– blue skies, cool breezes and crisp air. I was inspired to cook a hearty meal to warm ourselves after a day outdoors. I pulled…
Strong customer service is one of the most important foundations of a successful business. Whether providing a product or service, clients need to have a compelling reason to continue working with you. With summer in full swing, it is a good time to think about laying solid groundwork for next year before the busy fall…