Transitioning from Flip-Flops to Business Suits

Labor Day signals the cue to put away the flip-flops and bring out the briefcases. Transitioning from the relative care-free feel of summertime to a productive business-minded individual can be tough. There isn’t any way to stop this freight train and so here are a few tips to help: Listen More Than You Talk… Except…

Why Are You In This Business?

I recently came across an interesting question that every business person should ask their clients:  Why are you in this business? Seems so simple, doesn’t it?  So, why should you ask it of your clients?  In a nutshell, because it begins an important process for both the client and you, as their business resource.  Here…

Refresh Your Commitment to Client Service

Strong customer service is one of the most important foundations of a successful business. Whether providing a product or service, clients need to have a compelling reason to continue working with you.  With summer in full swing, it is a good time to think about laying solid groundwork for next year before the busy fall…