Trust is the Key to Business Success that Brings Personal Gratification

Posted by dscaringi on January 30, 2017

Arguably, there are hundreds of pathways to business success. However, how do you obtain professional success that also brings you personal gratification? The foundation sits upon one crucial piece:  trust.

Trust is the characteristic upon which respect and loyalty are based. Without trust, there is negative tension which eats away at the ability of people to unite. Trust in the business development process is, perhaps, even more critical. People want to work with people they connect with and like. They need to trust you to help them reach their goals. So, how do you earn someone’s trust? Below are some tips:

Be Honest, Always.  The only way to build trust is to be honest about everything. How do you show someone that you are honest?  Always tell the truth. The occasional “white” lie or stretched truth isn’t ok. I am not saying to be brutally honest and hurt feelings, but rather find a way deliver the truth in a constructive, helpful way.

Be Available.  Being available also means being present in whatever way your client needs, whether its’ physical, emotional or virtual. They need to know that you are reliable and will do the work to your best ability.

Be Consistent. Always deliver the best products and results you possibly can. By modeling consistent behavior, you show people what you are made of and what they can expect to receive.

Be Helpful. Don’t make it all about you. Ask thoughtful questions, clear pathways that help people reach their goals and genuinely help people because it feels like the right thing to do. If you nurture mutually beneficial relationships through open and honest communication, helpfulness will always come back to you in spades.

Do what you say you will do. Don’t promise something you can’t deliver and strive to go above and beyond whenever possible. Unrealistic promises will always hurt you. If you continually do what you say you are going to do, people will come back when they need your help again. If you can’t deliver what you thought you could? Be honest. Tell them how you miscalculated the task and tell them what you can do.

There are so many good reasons to build trust, both personally and professionally. Building honesty, consistency and helpfulness into your daily existence is an excellent way to lead your professional business success.

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“The Ask”… What you Need to Know in Order to Get Business

Posted by dscaringi on October 16, 2014

Asking for business can feel very daunting, sometimes unsavory, to some people.  The reality is, asking for business need not be so hard or uncomfortable.  Think of it as an extension of good service.  Here are a few things to consider the next time you feel weary about asking for work.

  • It’s not always about making the sale now.  Asking for work shouldn’t be the first thing you think about when you meet with a prospect.  Instead, think about how you may be the best solution, the most helpful and the most useful.
  • Building strong relationships are the foundation of your future.  Make sure that every time you ask for work, it furthers the relationship.  Everything you do should build value for the future.
  • Know your goal and how you will get there.  Clearly define actionable steps that will help you reach your client’s goals and you have already furthered your own success.
  • Keep your quick pitch in your pocket.  If you know your quick pitch cold, it will always be ready for you to use.
  • Uncover obstacles and brainstorm solutions before you encounter them. Anticipate delays for earning new business and work at removing them before they become a gating factor.
  • Be Yourself.  This may be the most important piece.  People hire people they like and trust.  Never give anyone a reason to distrust you.  Say what you mean and follow-up on your promises.

Asking for business may never be easy, but it can be more comfortable.  Build your relationships for the long haul and don’t be afraid to take advantage of opportunities as they present themselves.

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Building Successful Teams

Posted by dscaringi on October 18, 2010

Pulling together talented individuals with diverse outlooks can have a powerful impact on the bottom line. It sounds so simple– surround yourself with the best and let them do their jobs. But in reality, building a successful team can be a very difficult task. Following are a few tips for helping teams to work cohesively while minimizing any difficulties.

  • Create clear goals that are understood and accepted by each team member.
  • Outline responsibilities that call upon the specific talents of each team member.
  • Build trust within an honest environment.
  • Offer team building activities that allow for some time to get to know each other outside of the business agenda.
  • Create consensus in the decision making process. A team that makes decisions together will stand by each other and the group’s decisions.
  • Keep the lines of communications open. Fully inform team members of what is going on that effects the group.
  • Be grateful for all contributions. Say thank you on an individual basis as well as to the entire team.
  • Give positive feedback where ever possible.
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