Use Persistence to Move Forward

Sometimes things don’t happen the way you want them to.  It happens to everyone at some time, yet it feels so horrible when things in your world don’t go according to plan. We are often so hard on ourselves when we can’t seem to get the results we hoped for.  So, how do you get…

Defining Good Service

I had an experience yesterday that got me thinking about service and point of view. Let me walk you through my experience… yesterday was a glorious fall day in New England– blue skies, cool breezes and crisp air. I was inspired to cook a hearty meal to warm ourselves after a day outdoors.  I pulled…

Stay Focused

It feels like it has been dreary in New England for months, but every now and then I glimpse a tiny spot of sunshine.  That sunshine feels like a huge break.  How is it possible that 5 minutes of bright, clear sky can change your whole outlook?  Business development is not much different.  It takes…