You have heard it from me plenty of times, but I will say it again. Business Development is all about building long-term, trusting relationships. Support your business development efforts with marketing tools and you will have a well-rounded approach. Today I want to share my top 5 recommendations for marketing your services: Personal networking and…
I had two great service moments that I feel compelled to share. Not because the acts were particularly profound, but because they made me pause for just a minute and feel good about the businesses I chose to patronize. It has been a while since I have had such positive customer service experiences. All the…
If You Don’t Ask…
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I attended the LSSO 10th anniversary Raindance conference today in Boston. What a super day… top level people from all over the country came together to learn, collaborate and enjoy a wide range of topics. I found myself jotting down notes and quotes all day, each one better than the next. Here are a few…