Why Are You In This Business?
-
Posted by
I recently came across an interesting question that every business person should ask their clients: Why are you in this business? Seems so simple, doesn’t it? So, why should you ask it of your clients? In a nutshell, because it begins an important process for both the client and you, as their business resource. Here…
Strong customer service is one of the most important foundations of a successful business. Whether providing a product or service, clients need to have a compelling reason to continue working with you. With summer in full swing, it is a good time to think about laying solid groundwork for next year before the busy fall…
Slower, but Not Slow…
-
Posted by
I’m sure it varies somewhat depending on industry, but it seems that the proverbial ‘summer business slump’ isn’t as prevalent as it used to be. Clients and colleagues tell me a similar story: ‘business is slower, but not slow’. Given the economic downturn of recent years, this is good news for business. My next question…