6 Steps to Problem Solving
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My youngest child came home from school the other day and handed me a paper explaining his second grade Open Circle session that day. The topic: Problem Solving. I am impressed that our kids are being taught such practical skills. This topic relates to everyone! These second graders were presented with 6 simple but smart steps to empower them…
Customer service standards touch every business. People always notice bad service and the negative association that comes along with it. On the flip side, people also always remember the feeling of a great service experience. When it comes down to it, people like to feel that they have made good purchasing decisions choices and their service experience is directly related to…
The past 6 weeks of winter have certainly been a difficult test for New Englanders. Basic things we were once able to do every day have now become quite difficult– two lane roads are now one lane, public transportation doesn’t run a typical schedule, ice damns are causing indoor floods and towering snow banks are causing blind spots…