Defining Good Service
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I had an experience yesterday that got me thinking about service and point of view. Let me walk you through my experience… yesterday was a glorious fall day in New England– blue skies, cool breezes and crisp air. I was inspired to cook a hearty meal to warm ourselves after a day outdoors. I pulled…
Face-to-Face Marketing
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Believe me…I am a believer in using social media, blogs & websites and other technology tools to market a business. However, I have to emphasize that these tools are meant to support your relationships. Despite the growing popularity of digital tools, face-to-face interactions are extremely valuable and essential to building long-term, loyal business relationships. A…
Using Linked In to Win
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Social media has become an expected tool to use in enhancing relationships. With close to 75 million members, Linked In has quickly turned into the go-to social networking site. Generally speaking, people are using LinkedIn exclusively for business networking, building connections one invitation at a time. There is also opportunity to create company profiles and discussion…